Privacy Policy for Dr. Clean
Dr. Clean we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mobile application (Dr. Clean) and website (Drclean.app).
1. Information We Collect
When you use Dr. Clean, we may collect the following information:
Personal Information
Name
Phone number
Email address
Delivery address
Payment Information
Payment method details (processed securely via Moyasar)
Transaction history
Device and App Usage Information
Device type, operating system, and app version
App usage statistics for service improvement
Location Information
Your delivery location (to provide laundry pickup and delivery services)
2. How We Use Your Information
We use your information to:
Provide and improve Dr. Clean services
Process orders and payments
Communicate with you about your orders, promotions, and updates
Analyze app usage to enhance user experience
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Partner laundries for order processing
Payment processors (e.g., Moyasar) to securely handle transactions
Service providers for analytics, notifications, and app maintenance
4. Data Security
We implement industry-standard security measures to protect your personal information. All payments are processed via secure, PCI-compliant gateways.
5. Your Rights
You have the right to:
Access your personal data
Request correction or deletion of your data
Opt out of marketing communications
To exercise your rights, contact us at: info@drclean.app
6. Children’s Privacy
Dr. Clean is not intended for children under 13. We do not knowingly collect personal information from children.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted at:
https://drclean.app/privacy-policy
We encourage you to review this page periodically.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
Email: info@drclean.app